Frequently Asked Questions
Everything you need to know about your *NSYNC official merchandise.
When will my order ship?
Standard orders are typically processed within 3-5 business days. For limited edition drops or pre-order items, please refer to the specific shipping timeline listed on the product page.
What is your return policy for apparel?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that exclusive tour merchandise and 'Final Sale' items are not eligible for return.
How do I know which size to order?
Each product page features a detailed size chart. Our apparel generally follows standard unisex sizing, but we recommend measuring a favorite shirt at home and comparing it to our guide for the perfect fit.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping rates and estimated delivery times are calculated at checkout based on your location and the weight of your order.
How should I care for my *NSYNC vintage-style tees?
To preserve the quality of the screen print and fabric, we recommend washing your garments inside out in cold water and tumble drying on low heat or hanging to dry.
Can I change or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately with your order number.